Management

Spa Director

Monique Joustra has almost two decades of experience in the lifestyle industry, including fitness, spa and wellness. She has studied and worked throughout North America, beginning with her undergraduate education in Business Administration and Kinesiology in Hawaii. With a range of Massage and Aesthetics Certifications to her credit, Monique has managed numerous spas throughout Canada. Her passion and expertise for the business has resulted in sweetgrassspa being recognized as one of the top 50 best spas in Canada.

In her day-today responsibilities, Monique oversees the spa staff while establishing new marketing initiatives. She actively recruits the best therapists to provide an unprecedented customer experience with her hands on approach and commitment to quality. 

Spa Manager

Krista Francescut has 10 years experience in the beauty industry, with a background in esthetics and cosmetology.  She has been a part of the sweetgrass team for 4 years acquiring a variety of alternative therapy certifications along the way. Developing her skills from the Lead Spa Therapist to Spa Manager, Krista’s daily responsibilities include spa operations, purchasing, treatment development and implementation.

With an undergraduate degree in History and Global Studies from Wilfred Laurier, Krista is passionate about the world and human interactions within it.

Lead Spa Concierge

Diane Rodrigues graduated from George Brown College in Hospitality, Tourism and Leisure Studies. With over 6 years in the hospitality industry, Diane has worked at some of the top spas and hotels in Toronto which led her to join sweetgrassspa and become the Lead Spa Concierge.

Diane leads the team of spa concierges and is responsible for coordinating group bookings, private functions and parties (bridal showers, corporate events, girlfriend get-togethers).